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Employees with claim issues should contact Priority Health Customer Service at 800-942-0954.  If you are not able to reach resolution through Customer Service, you may contact Human Resources.
For mental health benefits and authorization, call 800-673-8043.
Visit for valuable information.  At this site members may: 
  • change their primary care provider (pcp)
  • see check ups and screenings that may be due
  • review their claims
  • look at their prescription history
  • see what prescription drugs are approved
  • search for doctors, pharmacies and other health care providers by location and type
  • order ID cards
  • find health and wellness classes near by
  • look up local hospital safety and quality ratings

Priority Health Video

To learn more and utilize your health benefits at their maximum level of care and savings, please view the recorded presentation that is posted on the employee portal,