Employees with claim issues should contact Priority Health Customer Service at 800-942-0954. If you are not able to reach resolution through Customer Service, you may contact Human Resources.
For mental health benefits and authorization, call 800-673-8043.
- change their primary care provider (pcp)
- see check ups and screenings that may be due
- review their claims
- look at their prescription history
- see what prescription drugs are approved
- search for doctors, pharmacies and other health care providers by location and type
- order ID cards
- find health and wellness classes near by
- look up local hospital safety and quality ratings